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Skills
Leadership, Communications, Stakeholder Expectation management, Vendor negotiations, Market Research, Story Boarding, User Persona Creation, Experience Design (UI), Product Design, Data Analysis, Business Architecture
Certifications
PMP, CSM, CSPO, Google Analytics
Process
Agile, Scrum
Tools
Jira, Confluence, Swagger, Tableau, Excel, Powerpoint, Microsoft Visio, Invision, Octave, jenkins, Nexus
Languages
Java, Python, SQL, No SQL, R
Senior product manager
Kijiji /Toronto Oct 2021 - Present
Kijiji is Canada's most loved marketplace for selling and buying across multiple categories. As the product lead for seller journey, I drive multiple verticals within seller experience, monetization, platform, tooling, partnerships etc.
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Senior product manager
Tripstack/Toronto May 2019 - Oct 2021
Tripstack is B2B startup aimed at providing end to end travel solutions to the online travel giants. As the lead product manager, I own the roadmap, strategy, KPIs and path forward.
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Management consultant - Product Manager
Capco / Toronto Feb 2018 - April 2019
Blockworkx is one of the few internal products here and less than two years old. As a product manager, my key focus areas are - Incrementally building a robust software and Getting this product adopted in the market.
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Technical product manager
eBay/Bangalore Dec 2014 - Jan 2017
Shipping platform is one of the more complex systems in eBay. A product manager for Shipping platform must have a mix of technology expertise to talk daily about platform integrations and architecture for scale as well as business acumen to deliver value to customers.
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Senior Software Engineer
Cisco Systems/Bangalore Aug 2010 - Aug 2014
CMS was the one product that I had the opportunity of seeing through from start to end.In addition to being the development lead, I also stepped in as the Product Owner to capture client requirements, build quick demoable prototypes or MVPs to gauge client response and be the key liason between development and business.
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Assistant Software Engineer
TCS/Bangalore Oct 2008 - Aug 2010
Design
Build
Sketching
Wireframing using Moqups/Balsamic/ InVision
Sprint activities
Prioritization
Managing scope creep, expectations
Product requirement clarifications/adjustments
Product Quality Standards
Stakeholder updates
Launch
Measure
Go-to-Market Strategy - Promotions
Pricing & Packaging
Sales & Support Training
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Usability Testing
A/B Testing
KPI Monitoring
ROI Tracking
Prof. Summary
With nearly 14years, I have versatile corporate and startup product management and delivery experience in various domains including BFS, eCommerce, Wallets/Payments, Logistics, Content Management, and trading. As a product manager, I led a number of launches on web and mobile applications. I have been responsible for defining and developing products features and customer processes to maximize client acquisition, retention and engagement.
Work Summary
Competitive Analysis
Personas & Segmentation
User Research & User Stories
Journey & Flow Mapping
Customer Interviews
Feature Definition
Requirements Gathering