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Skills

Leadership, Communications, Stakeholder Expectation management, Vendor negotiations, Market Research, Story Boarding, User Persona Creation, Experience Design (UI), Product Design, Data Analysis, Business Architecture

Certifications

PMP, CSM, CSPO, Google Analytics

Process

Agile, Scrum

Tools

Jira, Confluence, Swagger, Tableau, Excel, Powerpoint, Microsoft Visio, Invision, Octave, jenkins, Nexus

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Languages

Java, Python, SQL, No SQL, R

Senior product manager

Kijiji /Toronto                             Oct 2021 - Present

Kijiji is Canada's most loved marketplace for selling and buying across multiple categories. As the product lead for seller journey, I drive multiple verticals within seller experience, monetization, platform, tooling, partnerships etc.

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Senior product manager

Tripstack/Toronto                             May 2019 - Oct 2021

Tripstack is B2B startup aimed at providing end to end travel solutions to the online travel giants. As the lead product manager, I own the roadmap, strategy, KPIs and path forward.

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Management consultant - Product Manager

Capco / Toronto                               Feb 2018 - April 2019

Blockworkx is one of the few internal products here and less than two years old. As a product manager, my key focus areas are -  Incrementally building a robust software and Getting this product adopted in the market.

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Technical product manager

eBay/Bangalore                                Dec 2014 - Jan 2017

Shipping platform is one of the more complex systems in eBay. A product manager for Shipping platform must have a mix of technology expertise to talk daily about platform integrations and architecture for scale as well as business acumen to deliver value to customers.

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Senior Software Engineer

Cisco Systems/Bangalore                 Aug 2010 - Aug 2014

CMS was the one product that I had the opportunity of seeing through from start to end.In addition to being the development lead, I also stepped in as the Product Owner to capture client requirements, build quick demoable prototypes or MVPs to gauge client response and be the key liason between development and business.

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Assistant Software Engineer

TCS/Bangalore                                  Oct 2008 - Aug 2010

Design

Build

Sketching

Wireframing using Moqups/Balsamic/ InVision
 

Sprint activities

Prioritization

Managing scope creep, expectations 

Product requirement clarifications/adjustments

Product Quality Standards

Stakeholder updates

Launch

Measure

Go-to-Market Strategy - Promotions
Pricing & Packaging
Sales & Support Training

Usability Testing

A/B Testing

KPI Monitoring

ROI Tracking

Prof. Summary

With nearly 14years, I have versatile corporate and startup product management and delivery experience in various domains including BFS, eCommerce, Wallets/Payments, Logistics, Content Management, and trading. As a product manager, I led a number of launches on web and mobile applications. I have been responsible for defining and developing products features and customer processes to maximize client acquisition, retention and engagement.

Work Summary

Competitive Analysis
Personas & Segmentation
User Research & User Stories
Journey & Flow Mapping
Customer Interviews
Feature Definition
Requirements Gathering

Work Process

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